Customer Service

Our top priority is ensuring that you get a dress shirt that fits you comfortably and makes you look and feel great! You work hard on your body and deserve to look sharp in a dress shirt that fits your physique.

If you have any questions or concerns at all, we are here to help.

We have done our best to anticipate many of your questions so feel free to peruse our Frequently Asked Questions, Shipping, Returns, and Exchange policies. Shipping specific Frequently Asked Questions can also be found below.

We are continually adding to and updating our research and designs, so if you run into any fit, durability, or wear issues please let us know.

Conversely, if you are pumped about your fit and experience, we would love to hear from you and feature you in one of our style stories.

For any other inquiries, feedback, or you would just rather talk to a human being about anything regarding Bradley Allen Apparel, please feel free to contact our customer service team at (720) 739-0432 or email customerservice@bradleyallen.com with the subject title “ATTN: BRADLEY ALLEN CUSTOMER SERVICE”

Shipping FAQ:

Where do you ship from?

All of our products ship from Denver, Colorado, USA

How long does it take for my order to ship?

At this time, our team is small but mighty. We strive to get your order packaged and shipped within 1-3 business days. Please keep in mind, however, that our office is closed Saturday through Monday and on American holidays. If you haven’t heard from us or ordered Friday-Monday your order may not ship until Tuesday.

Has my order been shipped?

You will always receive a notification e-mail when your order has been shipped. Please check your inbox and junk/spam mail folder for your confirmation before contacting us regarding your order’s status.

Do you ship internationally?

Yes, we are happy to ship internationally. Final shipping costs will vary by final destination and are subject to additional customs costs, import fees and taxes.

Additionally, we cannot guarantee that your order will arrive within an exact amount of time (Shipping times are only estimated). Sometimes orders can get caught up in customs or be affected by international events, and weather.

International Customs and Taxes

For orders being delivered outside of the USA, your order may be subject to import and/or taxes, which are levied once your package reaches your country and which are the responsibility of the shopper. Bradley Allen ships your package DDU, “duties and taxes unpaid”, and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s customs policies, please contact your local customs office.